Replacement of Yogofi devices by Travelwifi devices
In November 2019, it was announced that Yogofi is now part of US-based Internet Service Provider, DHI Telecom. DHI Telecom is also the largest pocket wifi provider globally, branded Travelwifi. As part of the integration with Travelwifi, the Yogofi devices be replaced by Travelwifi devices. With this transition, we assure you that the service provided will be more seamless, coverage of more countries, and better rates.
What are the differences between the Yogofi device and the Travelwifi device?
a. The 2 devices are of different models and operate on different platforms. However, the performance of the Travelwifi device is more optimised.
b. Subscription of data is now prepaid based on the travel dates, destination and data plan that you select.
c. Any unused data from your purchase of device will still be available for use in your account but will be converted to:
i. For a balance of 30GB to 50GB data, you will be awarded 1 year complimentary unlimited data
ii. For a balance of less than 30GB, you will be awarded 6 months complimentary unlimited data
iii. Validity of 1 year data plans remain unchanged
Thank you for your continued support as we move under one roof with Travelwifi. We welcome any questions that you may have, please email to firstname.lastname@example.org or Whatsapp + 65 8838 8031.
Customers who purchased the Yogofi device will be receiving a new Travelwifi device. Please complete the form below to request for a new Travelwifi device by 30 April 2020