Welcome to your connected experience,
Download the Yogofi App now!
HOW TO RENT
1. Download App
Download the Yogofi Mobile App (first time users only).
2. Reserve Yogofi
Sign up for an account and place an order to reserve a Yogofi device.
Collect the Yogofi device from the selected Ascott Residences (Do charge the device before you travel)
4. Add to App
By scanning the QR code on the back of the Yogofi device.
HOW TO RETURN
1. Return Yogofi
Return the Yogofi device to any Ascott Residences available.
2. Scan Out
Scan the QR code at the Ascott Residences available to complete the return of Yogofi device.
Take me home for just S$69.50
The pocket-sized Yogofi x1 is the ultimate travel companion.
Enjoy high speed 4G LTE mobile connectivity in over 100 countries!
Simply drop by the hotel concierge to purchase!
How much is it for damaged or lost devices and/or accessories? How will I get charged?
A damaged or missing pocket WIFI is chargeable at S$200, USB cable at S$20 and power adaptor at S$20. The charge will be processed by Yogofi through the credit card, which was provided upon registration of your Follow Jane/ Yogofi account.
Do I have to enter credit card details to use the free mobile data?
Yes. The credit card details is held securely by Yogofi as a guarantee against damage or loss of the device. Please read the terms and conditions of use before agreeing to the usage.
Do I have to end the plan?
It is recommended that you click end plan in Follow Jane/ Yogofi app when you are not using it anymore.
How can I check my daily usage?
You can access the information under Data Usage in the Follow Jane/ Yogofi app.
I’m worried about running out of the daily 500MB high speed data. What can I do?
The 500MB of high speed data quota is refreshed every day at 12am. 500MB daily is good for common usage of way-finding, social media and messaging apps. Do note that websites with heavy media content will utilise more data.
When you are back in the hotel, press and hold the power button on the side of your pocket WIFI to turn it off and connect to the hotel’s WIFI instead. It’s all brought to you free by Yogofi so you are always connected.
What happens if I run out of the 500MB daily data?
Your data is unlimited! 500MB is on high speed. When the quota is fully utilised, you can still access the internet at a slower speed. If you would like to continue the usage on high speed, click “Need more data?” in the Follow Jane/ Yogofi app to upgrade. Additional high speed data is available at S$3 for 1GB. The additional high speed data plan will expire at 11.59pm on the same day.
If I am making a day trip, will the mobile data still work?
Most likely! Our pocket WIFI partner, Yogofi, has wide coverage in our neighbouring countries and more. Please find out if the area you are visiting is covered here.
How long can the battery life last for the pocket WIFI?
On a full charge, it can last up to 15 hours.
How many devices can I connect to the device?
You can connect up to 5 devices at one time. After a one-time registration, the password for the device will be revealed in the app. Use the same password to connect your other devices.
Is there a contact I can reach for any other enquiries?
Use the Follow Jane/ Yogofi app and click the support button that is readily available on the home page.
Where do I leave my pocket WIFI when I check out?
You should leave it in the charging stand in the room.