1. Download App
Download the Yogofi Mobile App
and sign up for an account
(first time users only).
Collect the Yogofi device from the selected
locations or have it delivered to you.
1. For self-collection, scan the device ID
at the back and tag it to the Order ID.
2. For delivery, the device will have already
been added and plan subscribed.
2. Reserve Yogofi
Place an order to reserve a Yogofi
device. When renting a device,
remember to key in the Promo Code
to enjoy a special promo with us.
4. Setup & Travel
Ensure your device is fully charged
before travels. Turn on Wifi on your
mobile and connect with the
network name and password
behind the device.
HOW TO RETURN
1. Return Yogofi via return
If you had received the device via
delivery, pack the device in the return
mailer bag that came with the package
and drop it in any SingPost mail box.
2. Return Yogofi to any pick
up/drop off locations
If you had collected the device from
a self-pickup location, return the
Yogofi device to the same location.
Scan the QR code at the location to
complete the return of Yogofi device.
How much is it for damaged or lost devices and/or accessories? How will I get charged?
A damaged or missing pocket WIFI is chargeable at S$200, USB cable at S$20 and power adaptor at S$20. The charge will be
processed by Yogofi through the credit card, which was provided upon registration of your Yogofi account.
Do I have to enter credit card details to use the free mobile data?
Yes. The credit card details is held securely by Yogofi as a guarantee against damage or loss of the device.
Please read the terms and conditions of use before agreeing to the usage.
Do I have to end the plan?
It is recommended that you click end plan in Yogofi app when you are not using it anymore.
How can I check my daily usage?
You can access the information under Data Usage in the Yogofi app.
If I am making a day trip, will the mobile data still work?
Most likely! Our pocket WIFI partner, Yogofi, has wide coverage in our neighbouring countries and more.
Please find out if the area you are visiting is covered here.
How long can the battery life last for the pocket WIFI?
On a full charge, it can last up to 12 hours.
How many devices can I connect to the device?
You can connect up to 5 devices at one time. After a one-time registration, the password for the device will be
revealed in the app. Use the same password to connect your other devices.
Is there a contact I can reach for any other enquiries?
Use the Yogofi app and click the support button that is readily available on the home page.